Fast answer

If the game remains open on Logging In, treat it as an authentication loop—not a crash. The tracker identifies an offline-mode condition on Steam/Xbox PC. Restore connectivity and restart account services without touching saves.

Do this first

Save-safe order

  1. Verify the app is still running.
  2. Return Steam or the Xbox app to online mode and confirm sign-in.
  3. Close the game, restart the platform client, and launch once.
  4. Check official issue P20-43281 for a newer status.
  5. Report the online/offline transition if it repeats.

01

Crash versus loop

A crash ends the process or shows an engine/system error. A loop keeps the client alive but never completes account initialization. Keeping them separate prevents irrelevant driver advice from hiding the trigger.

02

Known condition and limit

The tracker links the loop to going offline on Steam or Xbox PC and then booting the game. That does not prove every long wait has the same cause. Do not use time-zone changes, registry edits, or save deletion as confirmed fixes.

Evidence ledger

Sources checked

OfficialOffline Logging In Issue P20-43281

Official issue describing the offline-mode trigger.

OfficialGrounded 2 Issue Tracker

Authoritative issue IDs and current status. Recheck the tracker before acting on a status label.

Official supportHow to Report a Grounded 2 Issue

Official evidence and attachment requirements for useful support reports.

Editorial boundary

Official sources establish shipped features, issue status, and support steps. Cross-check and community sources are labeled and never treated as universal fixes.