Fast answer

Freeze the current state, record the symptom and version, copy the save folder where available, then try reversible checks before resets, reinstalls, or cloud-save changes. Never delete local or cloud data first.

Do this first

Save-safe order

  1. Stop repeated launches if progress appears to change.
  2. Record version, platform, world type, and host/client role.
  3. Make a separate PC save copy before file-level changes.
  4. Try the official reversible branch for the exact symptom.
  5. Escalate before the next action would overwrite the only good state.

01

The risk ladder

Start with observation, update checks, account checks, and a normal restart. Move to file verification or Gaming Services repair only when official support matches your platform.

  • Low risk: version, restart, host/client comparison
  • Moderate: official repair tools and file verification
  • High: replacing saves or clearing local/cloud data
  • Never first: deleting folders or using unverified downloads

02

When to stop

Stop when the next step would overwrite the only known-good save, move a shared world without its owner, expose personal files, or rely on an unverified tool. Preserve evidence and contact official support instead.

Evidence ledger

Sources checked

Official supportHow to Report a Grounded 2 Issue

Official evidence and attachment requirements for useful support reports.

Official supportGrounded 2 Save File Location

Official Windows save directory used for a separate backup copy.

OfficialGrounded 2 Issue Tracker

Authoritative issue IDs and current status. Recheck the tracker before acting on a status label.

Editorial boundary

Official sources establish shipped features, issue status, and support steps. Cross-check and community sources are labeled and never treated as universal fixes.